# Superdesk - Sample SaaS Co.

Superdesk is a SaaS company that provides a customer service solution to enterprises. Just like many other SaaS companies, Superdesk has three basic product customers can buy. Each product has set of features and each product is has monthly or annual pricing.

| Starter          | Business                 | Enterprise               |
| ---------------- | ------------------------ | ------------------------ |
| $1*0/user/month* |                          |                          |
| *$100/user/year* | *$200/user/year*         | *$300/user/year*         |
| 5 agents         | 25 agents                | Unlimited agents         |
| Ticketing        | Ticketing                | Ticketing                |
| API              | API                      | API                      |
| Reporting        | Reporting                | Reporting                |
| Customer portal  | Customer portal          | Customer portal          |
|                  | Skill-based routing      | Skill-based routing      |
|                  | Social media integration | Social media integration |
|                  | Automation               | Automation               |
|                  |                          | Voice calling            |
|                  |                          | Multilingual support     |
|                  |                          | SLAs                     |

In this case, Superdesk has chosen only to offer its premium plans with annual pricing.


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