For the complete documentation index, see llms.txt. This page is also available as Markdown.

SupportEscalation

Attributes of the SupportEscalation type

Name
Type
Description

aiAgentThread

assignedUserName

String

chatId

ID

createdAt

ISO8601DateTime

customerEmail

String

customerName

String

id

ID

lastCustomerMessageAt

ISO8601DateTime

messages

List (Message)

reason

String

requestedBy

String

resolvedAt

ISO8601DateTime

status

String

updatedAt

ISO8601DateTime

warrenName

String

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