SupportEscalation
The SupportEscalation type in Bunny's GraphQL API and its fields.
| Name | Type | Description |
|---|---|---|
| aiAgentThread | AIAgentThread | |
| assignedUserName | String | |
| chatId | ID | |
| createdAt | ISO8601DateTime | |
| customerEmail | String | |
| customerName | String | |
| id | ID | |
| lastCustomerMessageAt | ISO8601DateTime | |
| messages | List (Message) | |
| reason | String | |
| requestedBy | String | |
| resolvedAt | ISO8601DateTime | |
| status | String | |
| updatedAt | ISO8601DateTime | |
| warrenName | String |