Products

A product contains plans and add-ons that customers can subscribe to. The first tab contains all primary information about the product, name, category, code and platform.

Editing a product

Prefix line items with product name

Most SaaS companies' product is just the company name, but if you have multiple products, you can use this setting to distinguish between them on quotes and invoices. For example, if Superdesk sells both Helpdesk and CRM, the line items would look like this:

• Helpdesk - Large plan

• CRM - Medium plan

Most companies can just leave the setting unchecked.

Platform

If you want to use Bunny's tenant provisioning capabilities, your product needs to have a platform. This tell Bunny where to send provisioning requests when subscriptions are created and updated,

By default, Bunny has a Main platform and if you have multiple separate platforms, you might want to create additional ones.

Features

Features are the feature flags your product supports. In the Superdesk example, there are over a dozen features in total and each plan supports a different set of features as shown below. Unless you are going to use Bunny's tenant provisioning, you don't need to worry about features.

Product features

Each feature has a name and a description, which may be shown to the user in Bunny or via integrations. The code is a unique identifier used for integration purposes.

Feature edit

There are three different kinds of features:

• Boolean – this simply means that plan has the feature

• Value – this means that when the feature is used on a plan it must also be provided with a value. For example, if the feature describes the maximum number of courses a customer can define, the value may be 10, 100 and 100 on three different plans.

• Marketing – this kind is a non-technical feature, such as "world-class customer support" that you simply want to highlight on your plan, but it's not technically part of your product.

• Feature group – if you product has a lot features, you can use this setting to group them into logical sections.

The last setting on the feature controls whether the feature is provisioned to the platform or not, i.e. it is included in the provision payment Bunny will send to your platform when tenants are updated.

Subscriptions

The subscriptions tab gives you access to all the accounts that have subscriptions for the product.