Subscription states
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A subscription is always in one of five possible states and is always created as either trial
or as an active
(i.e. paying). The diagram below shows the possible state transitions.
A subscription that is created ahead of its start date will remain in pending
state until that date. The transition from pending
to active
is used to trigger tenant provisioning and can be used in any workflow.
A subscription can be canceled in any states except expired. A trial subscription can also convert to active or expired depending on the trial setting on the product plan.