> For the complete documentation index, see [llms.txt](https://docs.bunny.com/guide/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bunny.com/guide/tour/quoting/quotes.md). # What is a quote? Quoting is one of the core concepts in Bunny and drive all changes to subscriptions. You simply can't modify a subscription without using a quote as they serve as an audit trail for all past and future changes. With quotes, you can: * Subscribe to new plans * Cancel subscriptions * Reinstate or renew subscriptions * Change from one change plan to another * Change quantities, discounts or unit prices Bunny users can build quotes manually through the user interface and developers can also do it via Bunny's GraphQL API. But there are also situations where the quoting works in a more hidden fashion, such as when a trial subscription is created via your marketing website or when a customer makes changes to their subscription via Bunny's customer portal. In those cases, the quote almost works like a shopping cart. All the changes are contained in the quote until the checkout is complete. A quote goes through different states from its creation until it has been applied to the account. For example, if the quote violates any approval rules, it has to go through an approval process before it can be shared with the customer. And generally, a quote will be accepted by the customer before it is applied to the account. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.bunny.com/guide/tour/quoting/quotes.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.